If you are making an insurance claim bear in mind that you are entitled to choose your own preferred contractor, not one appointed by your insurance company.
Despite the use of professional loss adjusters or assessors the insured may not receive the level of technical support imagined. Few if any adjusters understand or carry out technical measurement of damage and usually rely on experienced fingers to assess dryness ! Nominated contractors are often illegally installed by appointed loss adjusters or insurers as if there was no alternative. But the insurance ombudsman (FSA) has made it crystal clear that the insured may appoint contractors of their choice. Problems associated with nominated contractors usually revolve around availability, time line to site appearance or more importantly the level of assistance. As nominated contractors work to contract parameters regarding cost & equipment, you may find that your recovery assistance depends on average costs or contractor profit margins not what they would ideally recommend in a free market.
DA (UK) Ltd are an independent flood and fire damage restoration company. We are not contractually tied to any Insurance companies and work exclusively for you the client.