Flood Advice - If You Are Flooded

Water is an essential part of many cleaning processes, but under some circumstances, it can cause severe damage.The harmful effect of water is sharply reduced by prompt and wise action. Some procedures are obvious, other require foresight and experience.

• Do not use fresh food that has come in contact with flood water.
• Do not handle live electrical equipment in wet area; electrical equipment should be checked and dried before returning to service.
• Open windows and doors to let the air circulate. This will help remove foul odours and protect you from escaping gas. It will also help dry out the house. Take pictures of the damage.
• Begin cleanup as soon as possible. Throw out any perishable foods; they may be contaminated. Hose down and sanitise hard goods such as major appliances and furniture and walls and floors.
• Make any temporary repairs necessary to stop further losses from the elements or from looting.
• Call us to restore your property to normal
• Appoint a qualified flood restoration contractor to implement restoration and drying.Your Insurance Company will often try and force you to use a flood contractor and builder of their choice. You do not have to use their favoured contractor, who will be more inclined to act in the Insurers interest than yours-It is your Insurance Policy that you have paid the premiums for and you are legally entitled to use a contractor of your choice. If your Insurers try and insist that you use their contractor then insist upon your right to obtain other quotes to compete for the work. If their contractor is expensive then they will be using up your sum insured allowed for repairs and replacements.